We invite you to review the self-help materials available via Oracle Guided Learning (look for HCM/Learning): click here and/or consult SDL's comprehensive FAQs: click here.  If you continue experiencing technical issues, please open a ticket via the ICT self-service portal. Please share as much information as possible about the action you are trying to undertake, at what point you get blocked, what role you have (e.g., staff, manager), along with providing a screenshot.