1. What is the AI Learn Assistant?

The Learn Assistant is an AI agent in Wave that helps you quickly find information about your learning and training activities.


2. What can the Learn Assistant help me with?

You can use it to:

  • View your required, assigned, and in progress learning
  • Check learning that is due soon
  • Find overdue or compliance related training
  • Review completed learning and ongoing development activities
  • Get answers to common questions about your learning activities 


3. How do I access it?

  1. Log in to Wave (https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/).
  2. From the Me home page, go to Learning.
  3. Select My Learning.
  4. Find Learn Assistant and select the Ask Oracle icon.
  5. Choose a suggested prompt or type your own question. 


4. What questions can I ask?

Try prompts such as:

  • “Show me my current required learning.”
  • “What learning is due this week?”
  • “List my overdue courses.”
  • “What learning have I completed this year?” 


5. How can I get better answers?

For the best results:

  • Ask one question at a time.
  • Be specific and provide a little context.
  • Use simple, everyday language.
  • Rephrase your question if the answer is not what you expected. 


6. Can I open a course from the results?

Yes. When available, you can open the course directly using the link shown in the results.


7. Can the Learn Assistant enroll me in a course?

No. It cannot enroll you, submit requests, or update your learning records.


8. Can it answer questions outside learning and development?

No. The Learn Assistant is designed to answer questions related to learning and development.


9. Why am I not seeing all my learning results?

The Learn Assistant shows up to 10 matching results at a time, sorted by assignment/enrollment date. Try making your question more specific to narrow the results.


10. Does it replace Staff Development and Learning or Human Resources support?

No. The Learn Assistant provides quick access to learning information, but it does not replace SDL or HR support for complex or sensitive matters.  


11. What should I do if I receive an unclear or incomplete answer?

Try asking the question again using simpler and more specific wording. Ask about one topic at a time and include a relevant time period, such as “this week” or “this year.”


🌊 Ready to test it out? Visit Wave Learn, open the AI Learn Assistant, and start asking questions about your learning today!